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Calhoun County Central
Dispatch E-911 System The
Emmett Township Department of Public
Safety is dispatched by the Calhoun
County Central Communications Center
located in Downtown Battle Creek. This
911 center provides dispatching for 95%
of the agencies, both police and fire in
Calhoun County.
Calhoun Central is an Enhanced 911
dispatch center offering may forms of
communications and ways to receive
emergency
calls for service.
Enhanced 911 (E-911) provides
Communications Center personnel with
immediate address
information on a 911 caller. This
information is critical in providing
immediate emergency services to citizens
in need.
The system allows the Telecommunicator
to record that information immediately
in case the caller hangs up before the
necessary information has been gathered.
If that happens, the Telecommunicator
can call the person back. If there is no
answer, a police officer is sent to the
address to investigate.
If you call 911 in error, please
do not hang up.
Stay on the line and explain your
situation.
It is important that citizens use 911
for immediate public safety assistance.
Non-emergency requests are handled by
calling 269-966-3363
Cellular calls may be routed to the
Calhoun County 911 center or to a 911
center in a surrounding county,
depending on the caller's location. Your
cellular phone must be in a cellular
coverage area in order for you to reach
a 911 center.
If you would happen to be disconnected
from 911 during your call from a
cellular phone and you lose service and
cannot return the call, if
possible, please try to locate
the nearest land line phone and dial
911.
If there is a Medical Emergency in
Emmett Township, the Calhoun County 911
Center dispatches an Emmett Fire Unit to
respond to the incident location, along
with the closest Emmett Patrol Unit to
provide Basic Life Support or Medical
First Response until Paramedics arrive.
The Dispatcher at the same time,
routes the call to LifeCare Ambulance
where LifeCare Dispatchers send the
closest paramedic unit and provide
callers with life saving instructions on
various types of medical emergencies,
such as how to control bleeding from a
laceration, how to free an object from
someone's throat if they are choking,
and even how to administer CPR.
This device, accessed through 911,
allows callers with hearing disabilities
to seek emergency assistance without
delay. Callers can access the Center by
typing a request which telecommunicators
receive and respond to by typing
replies. The Calhoun County 911 Center
has state of the art TDD devices which
automatically pick up incoming TDD calls
or signals from all phone lines.
Emergency Number: 911
Administrative/Non-Emergency Line: (269)
966-3363
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